Shipping Policy

Last Updated: 2025-02-09

At Om The Divine Shop, we are committed to delivering your orders safely and efficiently. Please read our shipping policy to understand our processing times, delivery options, and other important details.

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Custom or handmade items may require additional processing time, which will be mentioned on the product page.
• Once your order is shipped, you will receive a tracking number via email.

Shipping Rates & Delivery Time

We offer worldwide shipping with the following estimated delivery times:

Domestic Shipping (India)

• Standard Shipping: 4-7 business days
• Express Shipping: 2-4 business days

International Shipping

• Standard Shipping: 10-21 business days
• Express Shipping: 5-10 business days

Delivery times may vary due to customs clearance, local postal delays, or unforeseen circumstances.

Shipping Carriers

We use trusted shipping partners such as:
✅ India Post
✅ DHL
✅ FedEx
✅ UPS
✅ USPS (for US deliveries)

Customs, Duties & Taxes

• International orders may be subject to customs fees, import duties, and taxes, which vary by country.
• The buyer is responsible for any applicable customs charges.
• We recommend checking your country’s import regulations before placing an order.

Order Tracking

• Once your order ships, you will receive a tracking link via email.
• You can track your package at: India Post Tracking or your local postal service website.

Delayed or Lost Shipments

• If your package is delayed beyond the estimated delivery time, please contact your local post office or email us at omthedivineshop@gmail.com.
• In rare cases, customs delays or shipping congestion may extend delivery times. We appreciate your patience.

Damaged or Missing Items

• If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the item and packaging.
• We will replace or refund damaged items as per our Return & Refund Policy.

Return to Sender / Incorrect Address

• If the package is returned due to an incorrect address provided by the customer, additional shipping charges may apply to reship the order.
• We are not responsible for lost packages due to incorrect addresses.

Contact Us

For any shipping-related inquiries, feel free to email us at omthedivineshop@gmail.com or use our Contact Us page.

📦 Thank you for shopping with Om The Divine Shop! ✨