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Frequently asked questions
1. Where are you based?
We are a small, family-run business based in India, and all our products are handcrafted or ethically sourced from here. 🌍
2. Do you ship internationally?
Yes! 🌐 We ship worldwide with secure packaging and tracking. Most orders are shipped via India Post, USPS, or courier partners, and typically arrive in:
• USA/Canada: 10–21 business days
• Europe: 7–18 business days
• Australia/NZ: 12–25 business days
Shipping delays may occur during festivals or due to customs, but we do our best to ensure safe and timely delivery.
• USA/Canada: 10–21 business days
• Europe: 7–18 business days
• Australia/NZ: 12–25 business days
Shipping delays may occur during festivals or due to customs, but we do our best to ensure safe and timely delivery.
3. Are all your products handmade or natural?
Absolutely! 🙏
Whether it’s a cotton yoga mat, gemstone sphere, or woven rug, every item is:
• Made by hand or hand-finished
• Created using natural, eco-friendly materials
• Inspected for quality and spiritual integrity
Whether it’s a cotton yoga mat, gemstone sphere, or woven rug, every item is:
• Made by hand or hand-finished
• Created using natural, eco-friendly materials
• Inspected for quality and spiritual integrity
4. How should I care for my cotton yoga mat or rug?
🧼
• Washing: Hand wash or machine wash in cold water with mild detergent
• Drying: Air-dry in sunlight for best results
• Avoid: Harsh chemicals, bleach, or dryers
These mats are natural cotton, so a little airing helps after shipping. 🌞
• Washing: Hand wash or machine wash in cold water with mild detergent
• Drying: Air-dry in sunlight for best results
• Avoid: Harsh chemicals, bleach, or dryers
These mats are natural cotton, so a little airing helps after shipping. 🌞
5. Do you offer custom sizes or bulk orders?
Yes, we love custom requests! 🎨
We can create:
• Custom rug sizes
• Personalized gemstone bundles
• Bulk orders for retreats, studios, or gifting
Just message us with your request, and we’ll be happy to assist. 💌
We can create:
• Custom rug sizes
• Personalized gemstone bundles
• Bulk orders for retreats, studios, or gifting
Just message us with your request, and we’ll be happy to assist. 💌
6. What if my item arrives damaged or is delayed?
We’re truly sorry if that happens. 💔
We take full responsibility and offer:
• Replacements for damaged items (with proof photo)
• Help tracking delayed shipments
• Refunds if applicable after investigating with the carrier
Please message us through Etsy or our website. We’re always here to help. 🙏
We take full responsibility and offer:
• Replacements for damaged items (with proof photo)
• Help tracking delayed shipments
• Refunds if applicable after investigating with the carrier
Please message us through Etsy or our website. We’re always here to help. 🙏







